Learning Specialist (Cornerstone)

Basel

Learning Specialist (Cornerstone)

For our client in Basel we are looking for a Learning Specialist for a 9-month contract.

Duration: 01/04/2019 till 31/12/2019

Location: Basel

Workload: 100%

The successful candidate will work as a Learning Specialist within a PT Global Learning Team (PTAC-L) and provide direct training support to global functions (PTA, PTS, PTQ) in PT. The candidate will interact with peer experts and clients on a daily basis. With the implementation of Cornerstone Corporate wide, the candidate will gain super-user expertize in the system and get exposure to data migration activities, while navigating in a matrix environment. The person has the opportunity to develop in the lean methodology using the LPS elements. 

Tasks & Responsibilities: 
1) Provide direct training support of client including the following scope: 
• Support the Learning Key Account Manager in meeting client and PTAC-L learning needs. 
• Record and manage training information in the LMS to ensure accurate learning plans/histories, up-to-date role tasks and availability of current training materials. 
• Manage Intake Requests from client groups in partnership with the Shared Service Center. • Support of internal projects/initiatives in PTAC-L and client portfolio. 
• Support Audit/inspection activities, as applicable. 
• Manage classroom training logistic coordination including scheduling and administration. 
• Publish training performance metrics reports for Sr. Leadership. 
• Provide onboarding/Off-boarding of customers, as applicable. 
• Provide excellent customer service, through helping to solve pain points, listen carefully to customer requests and follow up. 
• Manage training documentation in GMP environment. 

2) Support PT Cornerstone Project (30-50% of workload): 
• Support implementation of Cornerstone Learning Management System in PT global functions by partnering with team members and with client groups. 

Must Haves: 
• +2 years of experience in a similar role with the same tasks is a must (training support, learning specialist, client support) 
• Good understanding of systems administration, experience with standard office applications 
• Ability to solve problems using good judgement and collaboration as needed 
• Strong customer service focus 
• Strong collaboration skills, interacting with the team and customers 
• Strong organizational skills and can prioritize daily work with minimum oversight 
• Fluent English 

Nice to Haves: 
+++ Cornerstone knowledge strongly preferred 

For further details please contact Beata Arciszewska:
email: beata.arciszewska@harveynash.com
tel: +41435088640

Basel
Negotiable
  1. Contract

Similar jobs

Salary

Negotiable

Location

Switzerland

Salary

Negotiable

Location

Zürich