Project Manager - IT Implementation and Support

Switzerland

Project Manager - IT Implementation and Support

For our client we are looking for a Project ManagerIT Implementation for a contract position.
Location: Switzerland (To be decided). Remote work possible
Duration: Min. 6 months
Workload: 80 – 100%

The Project Manager IT implementation and support key responsibility is to ensure the on-time installation and go-live of our customer projects as well as a high-quality level support on an international basis. Therefore, the Project Manager IT implementation and support builds up necessary resources, infrastructure and processes.
Strong interaction with the project lead from the project implementation team as well as IT development team and CTO to discuss requirements from an implementation and support perspective. Support sales in technical questions.

Tasks:
• Direct customer contact (in person and via telephone) in all questions of IT installation and integration
• Perform IT implementation and support for C4T own software products including installation, setting-up interfaces (HL7, DICOM), training of administrators and users, documentation
• Collect and analyze necessary information to standardize all implementation and support efforts
• Develop and implement a strategy to deliver high-quality implementation and customer support on an international level (1st level, 2nd level)
• Work closely with Commercial Team to support during technical sales discussions
• Work closely with IT Development team to discuss requirements from an implementation and support perspective
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Requirements:
Degree in Computer Science, Engineering or equivalent preferred
• Proven work experience in project management and IT implementation and support
• Experience within healthcare sector, incl. knowledge of hospital workflows and IT applications
• Ability to combine strong analytical skills and abstract thinking with business knowledge
• Strong communication skills – excellent written & spoken English. German/Italian/French/Arabic is an advantage

Switzerland
Negotiable
  1. Contract

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